Archive
Are there any items Courtesy Pay would not be applied?
Share Drafts presented for cash by the account holder at the teller line Member check presented by Payee at teller line ATM Transaction POS (PIN Based) Transaction Bill Payer transactions Online Banking transactions Telephone Teller transactions ACH/Pre-authorized drafts presented on an account other than the S4 Share Draft Account Electronic debit transactions presented on an...
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What types of transactions will access a member’s Courtesy Pay limit?
The following are items that Courtesy Pay may apply to: Share Drafts presented on the member’s S4 account ACH transactions presented on the member’s S4 Share Draft Account Check Card one-time debit transactions presented on the member’s S4 Share Draft Account (You must OPT In for this feature)
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Is Courtesy Pay a loan?
No. It is a non-contractual courtesy that we extend to our members who maintain their Share Draft accounts in good standing. When the feature is used, it results in a negative or overdrawn account. This feature is discretionary on the part of the Credit Union. The words, “DISCRETION” and “DISCRETIONARY”, however used, mean there is...
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How much will the feature cost members?
The Courtesy Pay feature does not cost members anything unless they use it. There is no regular monthly fee for the service. The only time a member will incur a cost for the Courtesy Pay feature is when they u s e it, i.e., if they overdraw their account with a Non-Sufficient Funds (NSF) item...
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Can I change my option at a later date?
Yes, you may Opt-out at any time by notifying the credit union either in person or by calling the Call Center at 215-612-5900.
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Do both account holders need to agree to the service? (Joint Accounts)
No, any party on a joint account may make this decision and it applies to all joint account owners
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How do I OPT into the Courtesy Pay for one time check card transactions?
There are several ways that you can OPT in. You can choose any of these options: Visit any Freedom Credit Union branch office: Complete the authorization form listing each account attached to a Check Card. A confirmation letter will be given to you for your records. Telephone requests: You can simply call the credit union...
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What are the eligibility requirements for Courtesy Pay?
A member is eligible to receive Courtesy Pay for checks/share drafts and ACH transactions once the following criteria is met. A member must opt in for Courtesy Pay to apply to everyday debit card transactions. Eligibility Criteria Qualifies for a share draft/checking account Has not caused a loss to the Credit Union Member is at...
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If I have Courtesy Pay, will you continue to follow other overdraft methods?
If a member has established other overdraft protection methods, such as a line of credit or transfer from other shares, we will always look to pay any overdraft by those methods first before paying an overdraft using Courtesy Pay and imposing the Courtesy Pay fee.
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Does the Credit Union offer protection from overdrafts?
Yes, currently members are automatically set up to transfer from a Line of Credit and your savings account (S1). The default order for overdraft protection is L4, then S1, but the member has the choice to change the order of Overdraft Protection. Regardless of the order, Courtesy Pay is always used last. The Courtesy Pay...
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