Archive
What is the maximum amount I can deposit?
The maximum total amount of deposits is $5,000 daily and $25,000 over a 30 day period.
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I deposited a check but it I do not see it in my balance?
We are in the process of updating our system. In the mean time if you log out and log back in you should see the deposit in your balance.
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What happens if I accidentally deposit a check more than once?
If an attempt is made to deposit a check multiple times, the following error message will be displayed: “Deposit rejected due to Deposit Policy”.
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Into Which Shares/Loans can I deposit?
Deposits can be made to all shares and loans, excluding IRA shares due to deposit limits.
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How can I get a copy of the check?
To request a copy of a check, simply visit FreedomCU.org and select Live Chat, E-Mail Us or Locations & Hours, or call us at 215-612-5900.
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When will my funds be available?
The first $300 of your total daily deposit is made available immediately; the remainder of the funds may be held up to two business days. If a longer hold applies, we will tell you when the funds will be available. Funds will generally be available no later than the seventh business day after the day...
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What should I do with the hard copy of my check?
After successfully submitting a deposit with our mobile banking deposit application, keep all original checks in a safe place for 60 days and then securely destroy.
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How do I view my deposit history?
After logging in and selecting the three bar navigation icon on top left hand side, you will see the “Deposits” option. Upon selecting the Deposits option you will see your deposits history on the screen.
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Is my check immediately deposited?
Successfully submitting your check images with your mobile device will begin the deposit process. You can immediately view your deposit (and recent deposits) by tapping the “Deposit History” button.
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How do I deposit a check?
Before you begin, be sure you have properly endorsed the check. You should also make sure your check is placed on a flat surface in a well-lit area. Be sure the device is not casting a shadow on the item. To begin the deposit, sign in to our mobile banking and go to the three...
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